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incident management system 2-0
incident management system 2-0
Authorize : Others $195.00

Requirements : No special requirements

Publisher : Sib3

OfficeWebsite : http://ims.sib3.ru

OS Support : Windows 2003, XP, 2000, Me, NT,Unix,Linux

Servers
  • USA
Content
Allows users to keep track of incidents of various types effectively
Edit by : IMS is not just a new lightweight bug-tracking system. It can be used to track and manage any product-related requests.
The main advantages of the system are:
carefully designed set of basic functions that can be extended and adapted to the requirements of any process;
security features with extensive use of data encryption and control of function and data access by product and role;
extensible and adaptable report generation system;
flexible system of indicators to track and manage requirements;
professional-looking Web-based user interface supporting access for multiple users and allowing flexible customization for each user;
adjustable e-Mail Notification system with filtering capabilities;
comprehensive administrative functions.
The basic functions include the following:

supporting the entire life-cycle of a request: creating a request, accepting it for processing, adding documents and comments, and finally implementing and closing it;
accessing and sorting the database using diverse criteria, as well as creating customized, easy-to-use data representations;
quick access to the representations frequently requested by the user;
presenting summary information and statistics, providing quick access to the most important, recent, oldest, etc. requests; maintaining a detailed History of the request providing a comprehensive description of its life-cycle.
IMS can be applied to a broad range of problems related to tracking various events in the life-cycle of any product, be it a software system or a sophisticated technical product, and in any phase (from engineering to after-sale service). IMS is already used, in particular, to track software bugs, and has been found to be a convenient tool for communicating to other Company employees as well as to customers on the opposite side of the globe. you can free download Incident Management System 2.0 now.

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