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remoteassist 1-1
remoteassist 1-1
Authorize : Shareware $750.00

Requirements : No special requirements

Publisher : Laplink Software Inc.

OfficeWebsite : http://www.laplink.com

OS Support : Windows Vista, 2003, XP, 2000, 98, Me, NT

Servers
  • USA
Content
Laplink RemoteAssist is an easy-to-use, web-based remote help solution.
Edit by : Laplink RemoteAssist is an easy-to-use, web-based remote help solution for IT support technicians.

Features
Instant visibility and Diagnostics

Agents can access customers PCs in seconds to quickly diagnose and resolve problems.
Extended Remote Desktop mode

As a result of Laplinks license to the Microsoft remote desktop communications protocol, technicians using Laplink RemoteAssist have administrative rights on the remote PC.
Integrated File Transfer

Agents can easily download files, bug fixes, and software updates using simple drag-and-drop commands.
Multiple sessions

Agents can use Laplink RemoteAssist software to remotely control an unlimited number of customer PCs with one license.
Simple interface

An intuitive, tabbed session index allows agents to provide remote assistance to multiple customers conveniently.
Session logging

Agents and customers can each Capture and log all session Details for audit purposes.
Dial-up support

Laplink RemoteAssist is compatible with even low-speed dial-up connections.
Firewall Traversal

Automatically and securely Connect through firewalls on the agent and customer sides.
Security

All data transfers are protected by 128-bit SSL encryption.
Server options

Laplink RemoteAssist can be conveniently hosted on Laplinks servers, or hosted internally for self-managed security and administration. you can free download RemoteAssist 1.1 now.

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